Our Commitment to You
It is the policy of Washington County Regional Medical Center that anyone who comes to our emergency department for examination and/or treatment of any emergency medical condition or for active labor will receive examination, stabilization treatment and/or transfer as determined by the patient's needs and the capabilities of the hospital.
The provision of emergency services and care shall not be based upon, nor affected by, the person's race, ethnicity, religion, national origin, citizenship, age, sex, pre-existing medical condition, physical or mental handicap, insurance status or ability to pay for medical services.
The Emergency Department is fully staffed 24 hours a day, 365 days a year with qualified physicians and nurses to help meet your needs.
Early in your visit to the Emergency Department you will meet with a triage nurse who will ask you questions about your health problems or that of your family member. At that time, your vital signs, such as temperature, pulse and blood pressure may be taken. The triage nurse’s responsibility is to utilize criteria to prioritize patient care in the Emergency Department. This means the triage nurse will screen your condition and, based on the nature and extent of your injury or illness, refer you to the ED physician or other qualified medical person for a medical screening exam (MSE).
In general, we categorize patients into one of the following groups:
Resuscitation: Examples include, but are not limited to, cardiac arrest (heart stopped), respiratory failure, unconsciousness, active seizures, anaphylactic, insulin or septic shock.
Emergent: Examples include, but are not limited to, acute chest pain, multiple injuries, severe allergic reactions, overdose (if unconscious), congestive heart failure, serious infection, hyperthermia and hypothermia.
Urgent: Examples include, but are not limited to, burns, moderate pain, respiratory problems, abdominal pain, and broken bones.
Non-Urgent: Examples include, but are not limited to cold, flu, minor sprains and strains, minor cuts and abrasions, dental pain and medication refills.
Non-urgent cases may wait until all resuscitation, emergent and urgent cases are cared for first. If another patient arrives after you, but sees the doctor before you, he or she is likely to have an emergent or urgent condition. Keep in mind that patients are also entering the Emergency Department via the ambulance entrance and may have emergent conditions.
If you have a medical emergency or are in labor, you have the right to receive the following care within the capabilities of this hospital’s staff and facilities, even if you cannot pay or do not have medical insurance or you are not entitled to Medicare or Medicaid:
The triage process occurs at the beginning of your treatment; we hope that you will wait and receive your medical screening exam and complete medical treatment, as appropriate. If you begin to feel worse or experience more pain during your wait, please promptly tell the triage nurse.
If after a medical screening exam, the Emergency Physician or qualified personnel determines that your medical condition is not urgent, emergent, or requiring resuscitation, you will be given the following options:
The MSE enables us to direct our Emergency Department resources to patients in need of emergency care and educate patients about alternative, potentially lower-cost community resources for medical care and treatment for non-emergent and urgent conditions.
Washington County Regional Medical Center
PO Box 636, 610 Sparta Road, Sandersville, Georgia 31082, USA